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Global Interactive Voice Response Market 2017 Industry, Analysis, Share, Growth, Sales, Trends, Supply, Forecast to 2022

 Published Date : Sep-2017   |    Format :PDF   |    Number of Pages : 115
In this report, the global Interactive Voice Response market is valued at USD XX million in 2016 and is expected to reach USD XX million by the end of 2022, growing at a CAGR of XX% between 2016 and 2022.

Geographically, this report is segmented into several key Regions, with production, consumption, revenue (million USD), market share and growth rate of Interactive Voice Response in these regions, from 2012 to 2022 (forecast), covering
    United States
    EU
    China
    Japan
    South Korea
    Taiwan
Global Interactive Voice Response market competition by top manufacturers, with production, price, revenue (value) and market share for each manufacturer; the top players including
    inContact Inc.
    Nuance Communications, Inc.
    Genesys Telecommunication Laboratories, Inc.
    8x8, Inc.
    AT&T Inc.
    Avaya
    Aspect Software Parent, Inc.
    24/7 Customer, Inc.
    Verizon Communications Inc.
    Five9, Inc.
    Cisco Systems, Inc.
    Convergys Corporation
    West Corporation
    IVR Lab
    NewVoiceMedia
On the basis of product, this report displays the production, revenue, price, market share and growth rate of each type, primarily split into
    Call Routing
    Outbound
    Self-Service
On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, consumption (sales), market share and growth rate of Interactive Voice Response for each application, including
    BFSI
    Travel and Hospitality
    Pharma and Healthcare
    Telecommunications
    Government and Public Sector
    Media, Retail, and E-Commerce
    Others

Global Interactive Voice Response Market Research Report 2017
1 Interactive Voice Response Market Overview
    1.1 Product Overview and Scope of Interactive Voice Response
    1.2 Interactive Voice Response Segment by Type (Product Category)
        1.2.1 Global Interactive Voice Response Production and CAGR (%) Comparison by Type (Product Category) (2012-2022)
        1.2.2 Global Interactive Voice Response Production Market Share by Type (Product Category) in 2016
        1.2.3 Call Routing
        1.2.4 Outbound
        1.2.5 Self-Service
    1.3 Global Interactive Voice Response Segment by Application
        1.3.1 Interactive Voice Response Consumption (Sales) Comparison by Application (2012-2022)
        1.3.2 BFSI
        1.3.3 Travel and Hospitality
        1.3.4 Pharma and Healthcare
        1.3.5 Telecommunications
        1.3.6 Government and Public Sector
        1.3.7 Media, Retail, and E-Commerce
        1.3.8 Others
    1.4 Global Interactive Voice Response Market by Region (2012-2022)
        1.4.1 Global Interactive Voice Response Market Size (Value) and CAGR (%) Comparison by Region (2012-2022)
        1.4.2 United States Status and Prospect (2012-2022)
        1.4.3 EU Status and Prospect (2012-2022)
        1.4.4 China Status and Prospect (2012-2022)
        1.4.5 Japan Status and Prospect (2012-2022)
        1.4.6 South Korea Status and Prospect (2012-2022)
        1.4.7 Taiwan Status and Prospect (2012-2022)
    1.5 Global Market Size (Value) of Interactive Voice Response (2012-2022)
        1.5.1 Global Interactive Voice Response Revenue Status and Outlook (2012-2022)
        1.5.2 Global Interactive Voice Response Capacity, Production Status and Outlook (2012-2022)

2 Global Interactive Voice Response Market Competition by Manufacturers
    2.1 Global Interactive Voice Response Capacity, Production and Share by Manufacturers (2012-2017)
        2.1.1 Global Interactive Voice Response Capacity and Share by Manufacturers (2012-2017)
        2.1.2 Global Interactive Voice Response Production and Share by Manufacturers (2012-2017)
    2.2 Global Interactive Voice Response Revenue and Share by Manufacturers (2012-2017)
    2.3 Global Interactive Voice Response Average Price by Manufacturers (2012-2017)
    2.4 Manufacturers Interactive Voice Response Manufacturing Base Distribution, Sales Area and Product Type
    2.5 Interactive Voice Response Market Competitive Situation and Trends
        2.5.1 Interactive Voice Response Market Concentration Rate
        2.5.2 Interactive Voice Response Market Share of Top 3 and Top 5 Manufacturers
        2.5.3 Mergers & Acquisitions, Expansion

3 Global Interactive Voice Response Capacity, Production, Revenue (Value) by Region (2012-2017)
    3.1 Global Interactive Voice Response Capacity and Market Share by Region (2012-2017)
    3.2 Global Interactive Voice Response Production and Market Share by Region (2012-2017)
    3.3 Global Interactive Voice Response Revenue (Value) and Market Share by Region (2012-2017)
    3.4 Global Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
    3.5 United States Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
    3.6 EU Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
    3.7 China Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
    3.8 Japan Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
    3.9 South Korea Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
    3.10 Taiwan Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)

4 Global Interactive Voice Response Supply (Production), Consumption, Export, Import by Region (2012-2017)
    4.1 Global Interactive Voice Response Consumption by Region (2012-2017)
    4.2 United States Interactive Voice Response Production, Consumption, Export, Import (2012-2017)
    4.3 EU Interactive Voice Response Production, Consumption, Export, Import (2012-2017)
    4.4 China Interactive Voice Response Production, Consumption, Export, Import (2012-2017)
    4.5 Japan Interactive Voice Response Production, Consumption, Export, Import (2012-2017)
    4.6 South Korea Interactive Voice Response Production, Consumption, Export, Import (2012-2017)
    4.7 Taiwan Interactive Voice Response Production, Consumption, Export, Import (2012-2017)

5 Global Interactive Voice Response Production, Revenue (Value), Price Trend by Type
    5.1 Global Interactive Voice Response Production and Market Share by Type (2012-2017)
    5.2 Global Interactive Voice Response Revenue and Market Share by Type (2012-2017)
    5.3 Global Interactive Voice Response Price by Type (2012-2017)
    5.4 Global Interactive Voice Response Production Growth by Type (2012-2017)

6 Global Interactive Voice Response Market Analysis by Application
    6.1 Global Interactive Voice Response Consumption and Market Share by Application (2012-2017)
    6.2 Global Interactive Voice Response Consumption Growth Rate by Application (2012-2017)
    6.3 Market Drivers and Opportunities
        6.3.1 Potential Applications
        6.3.2 Emerging Markets/Countries

7 Global Interactive Voice Response Manufacturers Profiles/Analysis
    7.1 inContact Inc.
        7.1.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.1.2 Interactive Voice Response Product Category, Application and Specification
            7.1.2.1 Product A
            7.1.2.2 Product B
        7.1.3 inContact Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.1.4 Main Business/Business Overview
    7.2 Nuance Communications, Inc.
        7.2.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.2.2 Interactive Voice Response Product Category, Application and Specification
            7.2.2.1 Product A
            7.2.2.2 Product B
        7.2.3 Nuance Communications, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.2.4 Main Business/Business Overview
    7.3 Genesys Telecommunication Laboratories, Inc.
        7.3.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.3.2 Interactive Voice Response Product Category, Application and Specification
            7.3.2.1 Product A
            7.3.2.2 Product B
        7.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.3.4 Main Business/Business Overview
    7.4 8x8, Inc.
        7.4.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.4.2 Interactive Voice Response Product Category, Application and Specification
            7.4.2.1 Product A
            7.4.2.2 Product B
        7.4.3 8x8, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.4.4 Main Business/Business Overview
    7.5 AT&T Inc.
        7.5.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.5.2 Interactive Voice Response Product Category, Application and Specification
            7.5.2.1 Product A
            7.5.2.2 Product B
        7.5.3 AT&T Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.5.4 Main Business/Business Overview
    7.6 Avaya
        7.6.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.6.2 Interactive Voice Response Product Category, Application and Specification
            7.6.2.1 Product A
            7.6.2.2 Product B
        7.6.3 Avaya Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.6.4 Main Business/Business Overview
    7.7 Aspect Software Parent, Inc.
        7.7.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.7.2 Interactive Voice Response Product Category, Application and Specification
            7.7.2.1 Product A
            7.7.2.2 Product B
        7.7.3 Aspect Software Parent, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.7.4 Main Business/Business Overview
    7.8 24/7 Customer, Inc.
        7.8.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.8.2 Interactive Voice Response Product Category, Application and Specification
            7.8.2.1 Product A
            7.8.2.2 Product B
        7.8.3 24/7 Customer, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.8.4 Main Business/Business Overview
    7.9 Verizon Communications Inc.
        7.9.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.9.2 Interactive Voice Response Product Category, Application and Specification
            7.9.2.1 Product A
            7.9.2.2 Product B
        7.9.3 Verizon Communications Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.9.4 Main Business/Business Overview
    7.10 Five9, Inc.
        7.10.1 Company Basic Information, Manufacturing Base, Sales Area and Its Competitors
        7.10.2 Interactive Voice Response Product Category, Application and Specification
            7.10.2.1 Product A
            7.10.2.2 Product B
        7.10.3 Five9, Inc. Interactive Voice Response Capacity, Production, Revenue, Price and Gross Margin (2012-2017)
        7.10.4 Main Business/Business Overview
    7.11 Cisco Systems, Inc.
    7.12 Convergys Corporation
    7.13 West Corporation
    7.14 IVR Lab
    7.15 NewVoiceMedia

8 Interactive Voice Response Manufacturing Cost Analysis
    8.1 Interactive Voice Response Key Raw Materials Analysis
       8.1.1 Key Raw Materials
       8.1.2 Price Trend of Key Raw Materials
       8.1.3 Key Suppliers of Raw Materials
       8.1.4 Market Concentration Rate of Raw Materials
    8.2 Proportion of Manufacturing Cost Structure
       8.2.1 Raw Materials
       8.2.2 Labor Cost
       8.2.3 Manufacturing Expenses
    8.3 Manufacturing Process Analysis of Interactive Voice Response

9 Industrial Chain, Sourcing Strategy and Downstream Buyers
    9.1 Interactive Voice Response Industrial Chain Analysis
    9.2 Upstream Raw Materials Sourcing
    9.3 Raw Materials Sources of Interactive Voice Response Major Manufacturers in 2015
    9.4 Downstream Buyers

10 Marketing Strategy Analysis, Distributors/Traders
    10.1 Marketing Channel
        10.1.1 Direct Marketing
        10.1.2 Indirect Marketing
        10.1.3 Marketing Channel Development Trend
    10.2 Market Positioning
        10.2.1 Pricing Strategy
        10.2.2 Brand Strategy
        10.2.3 Target Client
    10.3 Distributors/Traders List

11 Market Effect Factors Analysis
    11.1 Technology Progress/Risk
        11.1.1 Substitutes Threat
        11.1.2 Technology Progress in Related Industry
    11.2 Consumer Needs/Customer Preference Change
    11.3 Economic/Political Environmental Change

12 Global Interactive Voice Response Market Forecast (2017-2022)
    12.1 Global Interactive Voice Response Capacity, Production, Revenue Forecast (2017-2022)
        12.1.1 Global Interactive Voice Response Capacity, Production and Growth Rate Forecast (2017-2022)
        12.1.2 Global Interactive Voice Response Revenue and Growth Rate Forecast (2017-2022)
        12.1.3 Global Interactive Voice Response Price and Trend Forecast (2017-2022)
    12.2 Global Interactive Voice Response Production, Consumption , Import and Export Forecast by Region (2017-2022)
        12.2.1 United States Interactive Voice Response Production, Revenue, Consumption, Export and Import Forecast (2017-2022)
        12.2.2 EU Interactive Voice Response Production, Revenue, Consumption, Export and Import Forecast (2017-2022)
        12.2.3 China Interactive Voice Response Production, Revenue, Consumption, Export and Import Forecast (2017-2022)
        12.2.4 Japan Interactive Voice Response Production, Revenue, Consumption, Export and Import Forecast (2017-2022)
        12.2.5 South Korea Interactive Voice Response Production, Revenue, Consumption, Export and Import Forecast (2017-2022)
        12.2.6 Taiwan Interactive Voice Response Production, Revenue, Consumption, Export and Import Forecast (2017-2022)
    12.3 Global Interactive Voice Response Production, Revenue and Price Forecast by Type (2017-2022)
    12.4 Global Interactive Voice Response Consumption Forecast by Application (2017-2022)

13 Research Findings and Conclusion

14 Appendix
    14.1 Methodology/Research Approach
        14.1.1 Research Programs/Design
        14.1.2 Market Size Estimation
        14.1.3 Market Breakdown and Data Triangulation
    14.2 Data Source
        14.2.1 Secondary Sources
        14.2.2 Primary Sources
    14.3 Disclaimer


List of Tables and Figures

    Figure Picture of Interactive Voice Response
    Figure Global Interactive Voice Response Production (K Units) and CAGR (%) Comparison by Types (Product Category) (2012-2022)
    Figure Global Interactive Voice Response Production Market Share by Types (Product Category) in 2016
    Figure Product Picture of Call Routing
    Table Major Manufacturers of Call Routing
    Figure Product Picture of Outbound
    Table Major Manufacturers of Outbound
    Figure Product Picture of Self-Service
    Table Major Manufacturers of Self-Service
    Figure Global Interactive Voice Response Consumption (K Units) by Applications (2012-2022)
    Figure Global Interactive Voice Response Consumption Market Share by Applications in 2016
    Figure BFSI Examples
    Figure Travel and Hospitality Examples
    Figure Pharma and Healthcare Examples
    Figure Telecommunications Examples
    Figure Government and Public Sector Examples
    Figure Media, Retail, and E-Commerce Examples
    Figure Others Examples
    Figure Global Interactive Voice Response Market Size (Million USD), Comparison (K Units) and CAGR (%) by Regions (2012-2022)
    Figure United States Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2022)
    Figure EU Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2022)
    Figure China Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2022)
    Figure Japan Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2022)
    Figure South Korea Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2022)
    Figure Taiwan Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2022)
    Figure Global Interactive Voice Response Revenue (Million USD) Status and Outlook (2012-2022)
    Figure Global Interactive Voice Response Capacity, Production (K Units) Status and Outlook (2012-2022)
    Figure Global Interactive Voice Response Major Players Product Capacity (K Units) (2012-2017)
    Table Global Interactive Voice Response Capacity (K Units) of Key Manufacturers (2012-2017)
    Table Global Interactive Voice Response Capacity Market Share of Key Manufacturers (2012-2017)
    Figure Global Interactive Voice Response Capacity (K Units) of Key Manufacturers in 2016
    Figure Global Interactive Voice Response Capacity (K Units) of Key Manufacturers in 2017
    Figure Global Interactive Voice Response Major Players Product Production (K Units) (2012-2017)
    Table Global Interactive Voice Response Production (K Units) of Key Manufacturers (2012-2017)
    Table Global Interactive Voice Response Production Share by Manufacturers (2012-2017)
    Figure 2016 Interactive Voice Response Production Share by Manufacturers
    Figure 2017 Interactive Voice Response Production Share by Manufacturers
    Figure Global Interactive Voice Response Major Players Product Revenue (Million USD) (2012-2017)
    Table Global Interactive Voice Response Revenue (Million USD) by Manufacturers (2012-2017)
    Table Global Interactive Voice Response Revenue Share by Manufacturers (2012-2017)
    Table 2016 Global Interactive Voice Response Revenue Share by Manufacturers
    Table 2017 Global Interactive Voice Response Revenue Share by Manufacturers
    Table Global Market Interactive Voice Response Average Price (USD/Unit) of Key Manufacturers (2012-2017)
    Figure Global Market Interactive Voice Response Average Price (USD/Unit) of Key Manufacturers in 2016
    Table Manufacturers Interactive Voice Response Manufacturing Base Distribution and Sales Area
    Table Manufacturers Interactive Voice Response Product Category
    Figure Interactive Voice Response Market Share of Top 3 Manufacturers
    Figure Interactive Voice Response Market Share of Top 5 Manufacturers
    Table Global Interactive Voice Response Capacity (K Units) by Region (2012-2017)
    Figure Global Interactive Voice Response Capacity Market Share by Region (2012-2017)
    Figure Global Interactive Voice Response Capacity Market Share by Region (2012-2017)
    Figure 2016 Global Interactive Voice Response Capacity Market Share by Region
    Table Global Interactive Voice Response Production by Region (2012-2017)
    Figure Global Interactive Voice Response Production (K Units) by Region (2012-2017)
    Figure Global Interactive Voice Response Production Market Share by Region (2012-2017)
    Figure 2016 Global Interactive Voice Response Production Market Share by Region
    Table Global Interactive Voice Response Revenue (Million USD) by Region (2012-2017)
    Table Global Interactive Voice Response Revenue Market Share by Region (2012-2017)
    Figure Global Interactive Voice Response Revenue Market Share by Region (2012-2017)
    Table 2016 Global Interactive Voice Response Revenue Market Share by Region
    Figure Global Interactive Voice Response Capacity, Production (K Units) and Growth Rate (2012-2017)
    Table Global Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table United States Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table EU Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table China Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table Japan Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table South Korea Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table Taiwan Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Table Global Interactive Voice Response Consumption (K Units) Market by Region (2012-2017)
    Table Global Interactive Voice Response Consumption Market Share by Region (2012-2017)
    Figure Global Interactive Voice Response Consumption Market Share by Region (2012-2017)
    Figure 2016 Global Interactive Voice Response Consumption (K Units) Market Share by Region
    Table United States Interactive Voice Response Production, Consumption, Import & Export (K Units) (2012-2017)
    Table EU Interactive Voice Response Production, Consumption, Import & Export (K Units) (2012-2017)
    Table China Interactive Voice Response Production, Consumption, Import & Export (K Units) (2012-2017)
    Table Japan Interactive Voice Response Production, Consumption, Import & Export (K Units) (2012-2017)
    Table South Korea Interactive Voice Response Production, Consumption, Import & Export (K Units) (2012-2017)
    Table Taiwan Interactive Voice Response Production, Consumption, Import & Export (K Units) (2012-2017)
    Table Global Interactive Voice Response Production (K Units) by Type (2012-2017)
    Table Global Interactive Voice Response Production Share by Type (2012-2017)
    Figure Production Market Share of Interactive Voice Response by Type (2012-2017)
    Figure 2016 Production Market Share of Interactive Voice Response by Type
    Table Global Interactive Voice Response Revenue (Million USD) by Type (2012-2017)
    Table Global Interactive Voice Response Revenue Share by Type (2012-2017)
    Figure Production Revenue Share of Interactive Voice Response by Type (2012-2017)
    Figure 2016 Revenue Market Share of Interactive Voice Response by Type
    Table Global Interactive Voice Response Price (USD/Unit) by Type (2012-2017)
    Figure Global Interactive Voice Response Production Growth by Type (2012-2017)
    Table Global Interactive Voice Response Consumption (K Units) by Application (2012-2017)
    Table Global Interactive Voice Response Consumption Market Share by Application (2012-2017)
    Figure Global Interactive Voice Response Consumption Market Share by Applications (2012-2017)
    Figure Global Interactive Voice Response Consumption Market Share by Application in 2016
    Table Global Interactive Voice Response Consumption Growth Rate by Application (2012-2017)
    Figure Global Interactive Voice Response Consumption Growth Rate by Application (2012-2017)
    Table inContact Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table inContact Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure inContact Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure inContact Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure inContact Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table Nuance Communications, Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table Nuance Communications, Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure Nuance Communications, Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure Nuance Communications, Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure Nuance Communications, Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table Genesys Telecommunication Laboratories, Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table 8x8, Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table 8x8, Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure 8x8, Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure 8x8, Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure 8x8, Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table AT&T Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table AT&T Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure AT&T Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure AT&T Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure AT&T Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table Avaya Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table Avaya Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure Avaya Interactive Voice Response Production Growth Rate (2012-2017)
    Figure Avaya Interactive Voice Response Production Market Share (2012-2017)
    Figure Avaya Interactive Voice Response Revenue Market Share (2012-2017)
    Table Aspect Software Parent, Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table Aspect Software Parent, Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure Aspect Software Parent, Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure Aspect Software Parent, Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure Aspect Software Parent, Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table 24/7 Customer, Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table 24/7 Customer, Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure 24/7 Customer, Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure 24/7 Customer, Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure 24/7 Customer, Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table Verizon Communications Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table Verizon Communications Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure Verizon Communications Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure Verizon Communications Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure Verizon Communications Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table Five9, Inc. Basic Information, Manufacturing Base, Sales Area and Its Competitors
    Table Five9, Inc. Interactive Voice Response Capacity, Production (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
    Figure Five9, Inc. Interactive Voice Response Production Growth Rate (2012-2017)
    Figure Five9, Inc. Interactive Voice Response Production Market Share (2012-2017)
    Figure Five9, Inc. Interactive Voice Response Revenue Market Share (2012-2017)
    Table Production Base and Market Concentration Rate of Raw Material
    Figure Price Trend of Key Raw Materials
    Table Key Suppliers of Raw Materials
    Figure Manufacturing Cost Structure of Interactive Voice Response
    Figure Manufacturing Process Analysis of Interactive Voice Response
    Figure Interactive Voice Response Industrial Chain Analysis
    Table Raw Materials Sources of Interactive Voice Response Major Manufacturers in 2016
    Table Major Buyers of Interactive Voice Response
    Table Distributors/Traders List
    Figure Global Interactive Voice Response Capacity, Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure Global Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Figure Global Interactive Voice Response Price (Million USD) and Trend Forecast (2017-2022)
    Table Global Interactive Voice Response Production (K Units) Forecast by Region (2017-2022)
    Figure Global Interactive Voice Response Production Market Share Forecast by Region (2017-2022)
    Table Global Interactive Voice Response Consumption (K Units) Forecast by Region (2017-2022)
    Figure Global Interactive Voice Response Consumption Market Share Forecast by Region (2017-2022)
    Figure United States Interactive Voice Response Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure United States Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Table United States Interactive Voice Response Production, Consumption, Export and Import (K Units) Forecast (2017-2022)
    Figure EU Interactive Voice Response Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure EU Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Table EU Interactive Voice Response Production, Consumption, Export and Import (K Units) Forecast (2017-2022)
    Figure China Interactive Voice Response Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure China Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Table China Interactive Voice Response Production, Consumption, Export and Import (K Units) Forecast (2017-2022)
    Figure Japan Interactive Voice Response Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure Japan Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Table Japan Interactive Voice Response Production, Consumption, Export and Import (K Units) Forecast (2017-2022)
    Figure South Korea Interactive Voice Response Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure South Korea Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Table South Korea Interactive Voice Response Production, Consumption, Export and Import (K Units) Forecast (2017-2022)
    Figure Taiwan Interactive Voice Response Production (K Units) and Growth Rate Forecast (2017-2022)
    Figure Taiwan Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
    Table Taiwan Interactive Voice Response Production, Consumption, Export and Import (K Units) Forecast (2017-2022)
    Table Global Interactive Voice Response Production (K Units) Forecast by Type (2017-2022)
    Figure Global Interactive Voice Response Production (K Units) Forecast by Type (2017-2022)
    Table Global Interactive Voice Response Revenue (Million USD) Forecast by Type (2017-2022)
    Figure Global Interactive Voice Response Revenue Market Share Forecast by Type (2017-2022)
    Table Global Interactive Voice Response Price Forecast by Type (2017-2022)
    Table Global Interactive Voice Response Consumption (K Units) Forecast by Application (2017-2022)
    Figure Global Interactive Voice Response Consumption (K Units) Forecast by Application (2017-2022)
    Table Research Programs/Design for This Report
    Figure Bottom-up and Top-down Approaches for This Report
    Figure Data Triangulation
    Table Key Data Information from Secondary Sources
    Table Key Data Information from Primary Source
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